Policies & Guest Information

A reservation constitutes an agreement between Colony Motel and the guest. We agree to hold the accommodations for the dates reserved, and the guest agrees to be responsible for the complete reservation.

A reservation deposit determined at the time of booking is required to confirm the reservation. The amount will be shown before the reservation is completed and will be applied toward the total balance. Deposits may be paid using the methods offered during booking. Personal checks are not accepted.

Any remaining balance is due upon arrival. Guests are responsible for all nights reserved. Early departures and unused nights are nonrefundable.

Standard reservations: Cancellations received at least 14 days before the scheduled arrival date will receive a refund of the deposit, less a $25 cancellation fee.

Late cancellations: Cancellations received fewer than 14 days before arrival will result in forfeiture of the entire deposit. The additional $25 cancellation fee will not be charged when the entire deposit is forfeited.

Holiday weekends: Reservations for Memorial Day weekend, Independence Day weekend, and Labor Day weekend are nonrefundable. Any additional holiday or special-event dates will be clearly identified as nonrefundable before booking is completed.

Event bookings: Special-event reservations may have additional or nonrefundable terms. Any different conditions will be disclosed when the reservation is made.

No-shows: Guests who do not arrive on their scheduled arrival date and have not made approved late-arrival arrangements will forfeit their deposit.

These policies apply except where otherwise required by applicable law.

Colony Motel’s office hours are 8:00 AM to 8:00 PM daily unless otherwise posted.

The pool is seasonal and is generally available through early September, including after Labor Day when weather and operating conditions allow. Daily pool hours are 8:00 AM to 7:00 PM, and the pool closes promptly at 7:00 PM. The pool is unheated and for registered guests only. No lifeguard is on duty; swim at your own risk. Children must be supervised by a parent or guardian. Pool towels are not provided.

Check-in is available from 1:00 PM to 8:00 PM. Guests expecting to arrive after 8:00 PM must contact Colony Motel before the office closes to arrange their arrival.

Approved check-ins between 8:01 PM and 10:00 PM are subject to a $25 after-hours check-in fee. Check-ins after 10:00 PM are subject to a $50 after-hours fee, require advance approval, and are not guaranteed.

Checkout is at 10:00 AM. Late checkout is subject to availability and must be approved in advance. An approved late checkout until 11:00 AM is $50. Guests remaining after 11:00 AM without approval may be charged additional fees, up to one additional night’s room rate, if the delay affects housekeeping or the next reservation.

Maximum occupancy may not exceed the limit shown for the reserved room: the One Queen Room accommodates up to 2 guests, the Standard Two Full Room accommodates up to 4 guests, and the Deluxe Two Queen Room with Pullout Couch accommodates up to 6 guests.

A maximum of two children under 12 may stay free in the same room with their parents, provided the room’s stated maximum occupancy is not exceeded. Colony Motel does not provide cribs, cots, rollaway beds, or extra mattresses. Room occupancy cannot exceed the listed maximum, regardless of guest age.

From April 15 through June 30, the primary registered guest must be at least 21 years old. From July 1 through April 14, the primary registered guest must be at least 18 years old. The primary guest must occupy the room and present a valid driver’s license or other government-issued photo ID at check-in. Guests younger than the applicable minimum age must be immediate family members or under the legal guardianship of an occupant who meets that minimum age.

Ground-floor rooms are available by request and subject to availability. A specific room or location cannot be guaranteed.

Pets are not permitted. Service animals are accommodated as required by law.

Quiet hours are from 10:00 PM to 7:00 AM. Only registered guests may use motel amenities. Once check-in is complete, guests may not switch rooms unless approved by management.

Normal housekeeping is included with every stay. A $250 excessive-cleaning fee will be charged when a room requires cleaning substantially beyond normal use. This may include excessive trash, food or drink spills, heavily stained bedding, bodily fluids, smoke or vaping residue, or other unusual conditions.

Smoking or vaping inside any guest room is prohibited and will result in a $250 cleaning charge.

Guests are financially responsible for damage caused by themselves or anyone in their party. A minimum $250 damage charge may apply. Documented repair or replacement costs exceeding $250 may also be charged.

Bath towels, hand towels, and washcloths are for in-room use only and may not be taken to the pool or beach. Pool towels are not provided.

The following replacement charges apply to missing, removed, or permanently damaged towels:

- Bath towel: $25 each

- Hand towel: $10 each

- Washcloth: $5 each

Beach badges are offered in season for registered guests. Typically, up to three badges are available per room, with additional badges sometimes available depending on demand. Badges must be signed out on the day of use and returned to the office that same day. A $75 replacement fee will be charged for each beach badge that is lost or not returned.

Guests may also be charged for missing or damaged keys, linens, furniture, fixtures, parking permits when issued, and other Colony Motel property.

Changes in personal travel plans, illness, injury, or ordinary inclement weather do not automatically qualify a reservation for a refund.

Colony Motel is not responsible for lost, stolen, or unattended personal belongings.

Cancellations connected to a service interruption that substantially affects a guest’s stay will be handled in accordance with applicable New Jersey law.

For reservation changes, late-arrival arrangements, or assistance, contact us:

Phone: 732-830-2113

Email: support@colonymotelnj.com

We appreciate your business and look forward to welcoming you to Seaside Heights.

Free on-property parking is available for one vehicle per room. Parking permits are issued only when overflow parking is necessary.

Every room includes free Wi-Fi, air conditioning, a smart TV, a microwave, and a mini refrigerator. Complimentary coffee is served daily from 7:00 AM to 10:00 AM outside near the stairs. Hair dryers and irons are available upon request from the front office.

Daily housekeeping is provided unless you ask us to skip service. Housekeeping requests should be made through the front office or directly with housekeeping by 3:00 PM. As a small family-owned motel, service times may vary during busy periods, and we appreciate your patience.

Information submitted through this website or our booking engine is used to answer inquiries, manage reservations, process payments, provide guest services, and meet legal obligations. Colony Motel does not sell guest personal information. Information may be shared with service providers such as Squarespace, Cloudbeds, and payment processors only as needed to operate the website and reservations. For privacy questions or requests to access or correct your information, email support@colonymotelnj.com.